Fairbanks Auto Repair

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Monthly Archives: January 2019

Diagnostic Service

Diagnostic Service Jan 26th, 2019 Imagine waking up one morning with a stomach ache. You pick up the phone, call the doctor’s office and say, “I’ve got a really bad tummy ache. How much will it cost to make me feel better?” Of course, you wouldn’t do that. You know that there could be a lot of reasons for your symptoms and that the doctor will have to examine you, ask some questions and probably run some tests before she can tell you what’s wrong and give you treatment options. This same scenario plays every day at auto repair facilities in Alaska. When the cause of the concern isn’t obvious, the vehicle will need to undergo a diagnostic process. The typical vehicle has about 30,000 parts, including several networked computers and miles/kilometers of wiring. Finding exactly what is wrong can be very complicated and take some time. The most experienced technicians at The Front End Shop are the ones who tackle the difficu ... read more

What Customers Like About Us At The Front End Shop

What Customers Like About Us At The Front End Shop January 15, 2019 At The Front End Shop in Fairbanks, a big part of the service we provide for our customers is education. We want you to feel confident with your service decisions. And we're always open to questions. Even though we try to be proactive in our education, we sometimes get busy fixing cars and need a reminder. Please, just ask. We've found our customers like the service reminders. This is especially true of our returning customers. They've grown to trust that our recommendations are based on the vehicle manufacturer's published maintenance schedules and that we're not just pulling them out of the air. We know that you live a busy life in Fairbanks with a lot more to think about than wondering if it's time to replace your PCV valve. Part of our process when you come in to The Fro ... read more

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